Πληροφορίες επικοινωνίας

Have a question about an order, a size or delivery? The PALIZA customer service team is here to help, and we reply to every message within 24 hours on business days.

Contact details

  • Trading name: PALIZA
  • Email: support@paliza.com
  • Phone: +44 20 7998 3766
  • Customer service hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time)
  • Address: 10 Downing Street, London SW1A 2AA, United Kingdom

Help choosing your size

Our trainers are unisex and sized in EU sizes, from EU 35 to EU 43 in half sizes. Tell us your usual trainer size (UK, EU or US) and the model you like, and we'll recommend the right size before you order.

Contact form

You can also send us a message through our contact page. If your question is about an order, please include your order number, and photos if something is wrong with your pair, so we can help you faster.

Returns

Please don't send items to the address above. To return an item, email us first and we'll send you the return address and instructions. See our Return and Refund Policy.